FEES AND DEPOSITS: Subscriber shall pay to Company all fees and charges specified in this Agreement for Service. All fees are subject to change upon any time. Subscriber responsibility is to adhere to any changes the company sees fit. Unless otherwise prohibited by law, Get Tech Plus reserves the right to change prices or the use of the Get Tech Plus Service in this Agreement at any time and without notice to you. You must refer to our website at www.gettechplus.com for an updated version of these terms and conditions If a Security Deposit is indicated on the reverse side, Subscriber agrees to pay Company a charge in the amount indicated, which may be at the Company discretion: (a) applied to fees and charges hereunder or (b) retained by Company to secure Subscriber performance hereunder, then refunded. If not prohibited by applicable laws or tariffs, deposits may be commingled with other Company funds and shall not accrue interest.
Authorization to Access your Computer: You acknowledge that by your use of the Services you are authorizing “GTP ” to access and control your computer or device for the purposes of computer diagnosis, service and repair.
In connection with delivering the services, Get Tech Plus may download and use software, gather system data, take remote control of your computer and access or modify your computer settings. By accepting these terms, you hereby grant Get Tech Pus the right to connect to your computer, download and use software on your computer to gather system data, repair your computer, take remote control of your computer and change the settings on your computer while performing the services. Other than as set forth in the warranty section below, you agree that Get Tech Plus has no responsibility or liability under any circumstance at any time for any loss or harm that may arise from or may be related to the services.
Please read and understand these Terms and Conditions of Service very carefully. By accepting these terms and conditions contained herein, they become a legally binding agreement (“Agreement”) between you and Get Tech Plus, Inc. GTP d/b/a Get Tech Plus. The Agreement contains important information pertaining to your legal rights and limitations on the use of the Get Tech Plus Service.
This Agreement becomes binding on you when you accept it. You accept it by doing one of the following actions:
Activate a Get Tech Plus prepaid tech support card, or
Activate and add Get Tech Plus prepaid tech support time to your GTP account.
Activating Your Get tech Plus: You must purchase GTP support card in order for you to use it with the Get Tech Plus Service. Activation can take place in one of the following ways:
Visit an authorized dealer and have them activate the prepaid tech support card; or
Purchase previously activated equipment from an authorized GTP reseller.
Purchase an active equipment or cards through the website, www.gettechplus.com.
Purchase an activation for your existing equipment through the Get Tech Plus website, www.gettechplus.com.
Activating and Adding time to Your Get Tech Plus Account In order for you to use your tech support time using the Get Tech Plus Service you must establish your personal information to your Get Tech Plus Account. Your Account is identified by the number assigned to you, located in the back of the card when you replenish it. Replenishment can take place in one of the following ways:
Purchase a Get Tech Plus Prepaid tech card from an authorized reseller and call our automated customer service number at 419-476-4GTP (487) to establish and activate your account; or
Purchase a Get Tech Plus Prepaid tech card from an authorized re seller and call our automated customer service number from your handset to activate your account; or
Purchase an already active equipment from an authorized Get Tech Plus re seller; or
Purchase an already active equipment or prepaid tech cards through our website, www.gettechplus.com.
Get Tech Plus Time: Once your account is activated, an account number will be assigned to the account will be available for use with the Get Tech Plus Service subject to any charges that are incurred due to use of Service or other fees as applicable. The balance on your Get Tech Plus account cannot be refunded, but it can be split, transferred, or redistributed to another Get Tech Plus account.
Plan Abuse: Get Tech Plus Plan services are provided solely for live tech support individuals for personal use. Other use have the potential to disrupt reliable service to other GTP customers and/or have an impact on network resources, so are therefore considered abuse of the service and will not be allowed. Such uses would include, but are not limited to, machine-to-machine, telemarketing, auto dialing, transmission of broadcasts or recorded material, and any and all other commercial uses. We may determine at our sole discretion that abuse is taking place if, for instance, you are placing an unusually high number of claims. We reserve the right to respond to such abuse by placing you on a different class of service or, at our discretion, terminating your service.
Get Tech Plus’ Right to Make Changes: Unless otherwise prohibited by law, Get Tech Plus reserves the right to change prices or the use of the Get Tech Plus Service in this Agreement at any time and without notice to you. You must refer to our website at www.gettechplus .com for an updated version of these terms and conditions.
Plan Usage: When you use a Get Tech Plus Service (e.g., make a call to our center or service call, etc.), Get Tech Plus will not charge your account and When you use a Get Tech Plus service (e.g., fix a computer, fix screen, etc.). Use generally begins when you bring or mail your equipment to Get Tech Plus for service or for tech support is included for standard service is limited to the plan you purchase and its stated in the Get Tech Plus prepaid card
Account Life-cycle / Forfeiture of Unused standard and monthly plan / Reassignment of monthly plan: If you do not purchase and add standard prepaid tech card to your account prior to the expiration of 1 month or 30 day period (the Service Extension Date) from last activation , your Get Tech Plus Service will be deactivated and you will lose your entire unused monies . If you do not purchase and add Get Tech Plus monthly plan to your account within 3 days from the Service Date Extension, If your Get Tech Plus account is deactivated for non-use as described above, then a new account number will need to be assigned to you by Get Tech Plus should you choose to resume using the Get Tech Plus Service. PLEASE NOTE ALL MONIES WILL BE FORFEIT OF UNUSED STANDARD AND OR MONTHLY PLAN AND ALSO COVERAGE WILL NOT BE APPLIED ON DAYS OF PAYMENT NOT RECEIVED AND $ 5.00 REINSTATEMENT FEE MAY APPLY. To have continues services we recommend automatic bill pay to avoid additional fee and disruption of service and you may be charged $89.00 early termination. New monthly accounts may be subject to three (3) month holding period before service is rendered and please note account has to be good standing so service can be rendered.
Monthly Charge: In addition to the charges per service incurred pursuant to your Plan, we may charge a monthly maintenance fee. Currently, customers on our “Standard” plan are billed a monthly maintenance fee of $ 7.00 if not enroll in Automatic bill pay . Customers on our “Yearly” plans are not currently billed a monthly maintenance fee.
Unintended Use: All Get Tech plus parts or merchandise are sold for exclusive use with Get Tech Plus service. Improper, illegal, or unauthorized use of your Get Tech Plus service or merchandise may result in immediate termination of Service. You agree not to change, alter, or tamper with your Get Tech Plus equipment or the software used in conjunction with it, enter fraudulent serial numbers, engage in any other unauthorized or illegal use of the service, assist others in such acts, or to export Get Tech Plus equipment outside of the United States. These acts violate Get Tech Plus ‘s rights and could violate state and federal laws. Get Tech Plus will prosecute violators to the full extent of the law.
Furthermore customer that are not on yearly plans or standard can have the equipment or bring their own parts to be installed by our GTP techs at current shop rates and labor and parts are not guaranteed if the part doesn’t work or dead on arrival (DOA), you will still owe “us” (GTP) for the labor.
Transferal and Upgrading: Get Tech Plus prepaid cards are transferable and upgradeable to second or third parties, subject to applicable fees, of $10.00 per occurrence and the subscriber must be in good standing. Subscriber is limited and must register each equipment they want to cover given Get Tech Plus subscriber driving license, equipment serial number and must register each equipment they want to cover monthly apple subscriber are charged $10.99 for each additional equipment and for other devices cover is $8.99 per device and/or for additional devices. Additionally there are yearly plans, detailed below, that cover Get Tech Plus support and labor, but the subscriber pays for parts on either “standard” or “yearly” plans.
For group plans please , call us at (419)476-4GTP(4487), and ask about high-volume and business plans.
All plans include: Installation and restoration of operating systems, network setup, driver updates, password reset, virus removal, antivirus and anti-malware software, free accessories, diagnosis, cleaning, online remote assistance, Bluetooth pairing, GPS setup, digital camera setup, peripheral installation and setup, printer setup, digital picture frame setup, loan device program, and order replacement program. Please note that Get Tech Plus aims to provide the highest level of customer satisfaction and lowest prices guaranteed; we will do our best to complete the repair on devices as responsible and in timely manner as long as parts are available to us. Work and labor are guaranteed for one year or your money back, and parts are guaranteed for 60 days. Plans do not include cost of replacement parts, or data back-up. (Please note that special promo may not be included in all plans.)
You must register all future devices with Get Tech Plus. Terms and condition are subject to change at any time without prior notice. Please go to gettechplus.com for detail information on our terms, privacy and conditions.
GET TECH PLUS DATA BACK-UP POLICY: Customer agrees that prior to GTP servicing any Customer equipment it is Customer’s responsibility to (1) back-up the data, software, information or other files stored on Customer’s computer disk drives, peripherals, MP3 player, DVD player, camcorder, digital camera and/or on any other electronic storage device; and (2) remove all videotapes, compact disks, floppy disks, laser disks, cassettes, DVDs, film or other media from Customer’s product. Customer agrees that whether or not Customer requests back-up services from GTP and/or its third party service provider, neither GTP nor its third party service provider shall be liable under any circumstances for any loss, disclosure, alteration or corruption of any data, software, information, files, videotapes, compact disks, floppy disks, laser disks, cassettes, DVDs, film or other media.
GET TECH PLUS DOES NOT PROVIDE DATA BACKUP ,OR RESTORATION SERVICES AND FOR FREE ACCESSORIES AND DEVICE OR EQUIPMENT LOANER TO QUALIFY FOR THIS SERVICE SUBSCRIBER MUST HAVE TWO (2) REGISTERED DEVICES AND ONE AUTOMATIC PAYMENT WHEN AVAILABLE . YOU ARE SOLELY RESPONSIBLE FOR MAINTAINING AND BACKING UP ALL INFORMATION, DATA, TEXT OR OTHER MATERIALS (COLLECTIVELY “CUSTOMER DATA”) AND SOFTWARE STORED ON YOUR COMPUTER AND STORAGE MEDIA BEFORE ORDERING THE SERVICES. YOU ACKNOWLEDGE AND AGREE THAT GET TECH PLUS OR ITS REFERRAL PARTNERS HAVE NO RESPONSIBILITY OR LIABILITY UNDER ANY CIRCUMSTANCE AT ANY TIME FOR ANY LOSS OR CORRUPTION OF CUSTOMER DATA, SOFTWARE OR HARDWARE THAT MAY ARISE OUT OF THE SERVICES
GET TECH PLUS DOES NOT PROVIDE BACKUP COPIES OR SUPPORT INSTALLATION OF UNLICENSED SOFTWARE TO CUSTOMERS. PLEASE ENSURE THAT YOU HAVE A LICENSED COPY OF ALL NECESSARY SOFTWARE.
Scope of Services: You may initiate the Services via telephone or other means made available by Get Tech Plus. GTP will use commercially reasonable efforts to answer Your personal technology question and resolve Your personal technology problem for a service plan ,standard you have subscribed as set forth in the Site or quoted on the telephone. Upon receiving the telephone call, Get Tech Plus may provide certain portions of the Services via remote control session, online chat or e-mail. We may set forth limits to the personal technology we support. Certain Services may have minimum system requirements.
The Services may not be successful because the problem may be beyond our ability to resolve remotely. If we are not able to answer Your question or resolve Your personal technology problem and You have complied with all Your obligations in these Terms, we will not charge you a fee for the Services. If you experience a problem with the resolution we provided and you call us within five (5) days from the day you originally received the Services, we will use commercially reasonable efforts to try to resolve your problem at no additional charge. If those efforts are unsuccessful, we will refund the fees that You paid for the Services of the months you have used the service. As set forth below, there are no other warranties for the Services.
Use of Software and Tools: Get Tech Plus may need to download and/or run software on Your personal computer to help diagnose and resolve Your personal technology problem. GTP uses several types of software: the first type provides computer system information to GTP which helps us diagnose and resolve Your personal technology problem, the second type allows GTP to remotely control Your computer and modify its settings or software, and the third type generally consists of utilities and other tools to improve computer performance and help resolve Your personal technology problem.
You acknowledge and agree that use of all GTP software and third party software and tools (“accessed, downloaded or otherwise provided or made available with the Services (collectively “Software”) are subject to the license agreements that may appear or be referenced when You access or download the Software. You may not access, download or use any Software without agreeing to the terms and conditions of the license agreements without modification. You agree that we may download and utilize Software from third party web sites and accept any applicable license agreements on your behalf. You acknowledge and agree that we may download and install trial versions of Software that will expire and cease to function after a certain period of time (usually thirty days) unless you purchase a license to continue using such Software. You may use the GTP software only in connection with the Services and for no other purpose. You agree that we may, but are not obligated to, remove any Software downloaded to your computer during the Services after we have completed or terminated the Services.
Customer Responsibilities: You must cooperate with GTP and promptly respond to our requests for information and comply with our requests to take actions to resolve Your personal technology problem. You must consent to the downloading and use of Software on Your personal computer and accept all applicable license agreements for the Software.
Registration, Passwords and Security: In order to use certain Services, we may require that You register. During the registration process, You may be asked to designate, or we may designate for You, a user name and password. You are responsible for maintaining the confidentiality of any password or account information You receive from GTP , and are responsible for all activities that occur using that password or other account information. You must notify GTP immediately upon learning of any unauthorized disclosure or use of Your password or other account information. GTP has no liability for any unauthorized use of the Services under Your account or on Your computer.
Service Availability: The Services may not always be available in Your time zone or geographic location. The Services may not always be available due to system maintenance or Internet service disruptions.
Use of the Services: Your use of the Services is only for personal and noncommercial purposes on Your personal technology, and not for resale or transfer to others. You may not sell, lease or rent access to or use of the Services. You may not allow manufacturers, suppliers or vendors of Your personal support technology, or providers of services relating to such technology, to access or use the Services.
You may not use, download or copy any information, data, text, photographs, graphics, video, or other materials provided with the Services (“Content”) unless: (1) You use the Content solely for personal, informational and non-commercial purposes; (2) Get Tech PLUS trademarks and copyright symbol and statement set forth on each page of the Site appears on each downloaded or copied page; and (3) no modifications are made to any Content. The rights granted to You in connection with the Services constitute a license and not a transfer of title. GTP reserves the right to revoke the authorization to view, download and print the Content available on the Site at any time, and any such use shall be discontinued immediately upon notice from GTP . Except as expressly provided herein, You may not use, download, upload, copy, print, display, perform, reproduce, publish, license, post, transmit or distribute any Content from the Services in whole or in part without the prior written permission of Get Tech PLUS . Any rights not expressly granted herein are reserved by Get Tech Plus.
Restrictions: You shall not: (a) “mirror” any Content on the Site on any other server without GTP’s prior express written permission, (b) use the Service for any illegal purpose, (c) misuse, abuse or make any unauthorized use of any property, network, website, personnel or equipment of GTP or its customers or its suppliers, including but not limited interfering with or otherwise disrupting networks connected to the Service, (d) engage in any activities or actions in connection with the Services that infringe or misappropriate the intellectual property rights of others, including without limitation, copyright, patent, trademark, trade secret and confidential information, (e) engage in any activities that violate the personal privacy or publicity rights of others; (f) access, monitor or use data, traffic, computers, systems, facilities or networks provided with or accessible from the Services, without proper authorization, including any attempt to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without express authorization of the owner of the system or network; (g) send unsolicited commercial messages, advertising, informational announcements or communications in any form (“Spam”) in connection with the Services; or (h) interfere with the Services or any system, service, network, or person accessible from the Services, including without limitation deliberate attempts to overload a system by the multiple postings of messages.
Modifications to the Services: We reserve the right, for any reason, in our sole discretion and without notice to You, to modify, terminate, change, suspend or discontinue any and all aspects of the Services, including Content, Software, features and/or hours of availability, and we will not be liable to You or to any third party for doing so.
Security: While we use reasonable security measures to deliver the Services, You understand and acknowledge that no data transmission over the Internet can be guaranteed to be 100% secure and in any event we cannot guarantee that any personal information You submit to us will be free from unauthorized intrusion.
Please note not GTP or our partners will not contact you via cell phone,land line, mail or email to ask you for your personal information.
Default: If the Subscriber fails to pay any charges or other amounts herein provided within ten (10) days after Company shall have demanded in writing the performance thereof, or if any proceeding in bankruptcy, receivership or insolvency shall be commenced by or against Subscriber or his property or if Subscriber makes any assignment for the benefit of his creditors, Company shall have the right, but shall not be obligated to, exercise any one or more of the following remedies: (a) In the event that payment is not made on this account and it is placed with a licensed collection agency, I/We agree to pay the fees of the collection agency equal to a maximum of 50% of our outstanding balance at the time the account is placed with the agency. As well as interest of 10% per year which will be accurate on the principal. Should legal action also be necessary in order to enforce this debt, I/We agree to pay attorney’s and court costs incurred for collection. (b) to terminate this agreement as to any service provided; (c) to collect from Subscriber a service charge equal to the highest rate of interest allowed by law and by Company Tariff, if applicable; (d) to pursue any other remedy now or hereafter existing in law or inequity.
Submissions: All comments, feedback, information (other than your personally identifiable information or billing information) or materials submitted to GTP (“Submissions”) shall be considered non-confidential and GTP’s property. By providing such Submissions to GTP , You agree to assign to GTP , at no charge, all worldwide rights, title and interest in copyrights and other intellectual property rights to the Submissions. GTP shall be free to use and/or disseminate such Submissions on an unrestricted basis for any purpose. You acknowledge that You are responsible for the Submissions that You provide, and that You have full responsibility for the Submissions, including their legality, reliability, appropriateness, originality and copyright. Any or all Submissions You provide in connection with the Services may be purged periodically in GTP’s sole discretion.
International Use: Currently, the Services are only available for residents of the United States. GTP may, from time to time, offer promotions to residents of other countries. You agree to comply with all applicable laws and regulations, including without limitation, the United States Department of Commerce. You represent and warrant that You are not on the United States’ prohibited party list and not located in or a national resident of any country on the United States’ prohibited country list.
Proprietary Rights: GTP respects the proprietary rights of software and hardware manufacturers and will not install or support unlicensed materials. The Services, and the Software and Content provided with the Services, are protected by law including copyright, trademark, service mark, patent or other proprietary rights and laws. GTP is the copyright owner or licensee of the Services, Software, and Content, unless otherwise indicated. If You make use of the Services, Software or Content, other than as expressly provided herein, You may violate copyright and other laws of the United States, other countries, as well as applicable state laws and may be subject to liability for such unauthorized use. We do not grant any license or other authorization to any user of our trademarks, registered trademarks, service marks, other copyrightable material, patents or any other intellectual property by including them with the Services.
COPYRIGHT NOTICE: Copyright © 2010-15 GTP , Inc. All Rights Reserved.
Trademark Information: gettechplus.com, all GTP product names, service names, logos, designs, titles, words or phrases are protected under law as the trademarks, service mark or trade names of Get Tech Plus , Inc. Such trademarks, service marks and trade names may be registered in the United States and internationally. Nothing on the Site should be construed to grant any license or right to use any Get Tech Plus marks without the written consent of Get Tech Plus , Inc. All other trademarks, product names, trade names, and logos used within these pages are the property of their respective holders. Use of other company trademarks, trade names, product names and logos or images of the same does not necessarily constitute: (1) an endorsement by such company of GTP and its products, or (2) an endorsement of the company or its products by Get Tech Plus.
Links from and to the Site: This Site may contain hyperlinks to Web sites that are not controlled by Get Tech Plus. GTP is not responsible for and does not endorse or accept any responsibility over the contents or use of these Web sites, including, without limitation, the accuracy or reliability of any information, data, opinions, advice or statements made on these Web sites.
You may not provide any type of link to the Site without the express written permission of GTP . We reserve the right, however, to deny any request or rescind any permission granted by us to link through such other type of link, and to require termination of any such link to the Site, at our discretion at any time.
Dealings with Third Parties: Your dealings with other entities promoted on or through the Services, including payment and delivery of related goods or services, and any other terms, conditions, warranties or representations associated with such dealings, are solely between You and such other entity. You agree that GTP shall not be responsible or liable for any loss or damage of any sort incurred as the result of any such dealings or as the result of the promotion of such other entities on the Services. Likewise, any third parties that may refer You to the Services have no responsibility or liability for the Services provided by Get Tech Plus.
TERMINATION: GTP RESERVES THE RIGHT TO CEASE PROVIDING THE SERVICES FOR ANY REASON AT ANY TIME AND INSTEAD, AS YOUR SOLE AND EXCLUSIVE REMEDY, REFUND THE FEES PAID FOR THE APPLICABLE SERVICES FOR THE TIME PERIOD, IF ANY, AFTER TERMINATION OF THE SERVICES. IF YOU BREACH THE TERMS NO REFUND WILL BE PROVIDED. OTHER THAN PROVIDING A REFUND WHEN WE TERMINATE FOR OUR CONVENIENCE, GTP WILL NOT BE LIABLE TO YOU OR ANY THIRD-PARTY FOR TERMINATION OF THE SERVICES FOR ANY REASON. YOU ACKNOWLEDGE AND AGREE THAT UPON TERMINATION GTP MAY IMMEDIATELY DEACTIVATE OR DELETE YOUR USER ACCOUNT AND ALL RELATED INFORMATION AND FILES IN YOUR USER ACCOUNT AND/OR BAR ANY FURTHER ACCESS TO THE SERVICES.
INDEMNITY: YOU AGREE TO DEFEND, INDEMNIFY AND HOLD GTP , ITS DIRECTORS, OFFICERS, EMPLOYEES, AGENTS AND AFFILIATES HARMLESS FROM ANY AND ALL CLAIMS, LIABILITIES, DAMAGES, COSTS AND EXPENSES, INCLUDING REASONABLE ATTORNEYS’ FEES, IN ANY WAY ARISING FROM OR RELATED TO YOUR USE OF THE SERVICES OR YOUR VIOLATION OF THE TERMS.
LIMITATION OF LIABILITY: IN NO EVENT SHALL GTP , ITS SUPPLIERS, AND REFERRAL PARTNERS OR ANY OF THEIR RESPECTIVE DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, OR CONTENT OR SERVICE PROVIDERS BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES OF ANY KIND OR NATURE, WHETHER FROM CONTRACT, TORT (INCLUDING NEGLIGENCE), MISREPRESENTATION, STRICT LIABILITY OR ANY OTHER LEGAL OR EQUITABLE THEORY, ARISING FROM DIRECTLY OR INDIRECTLY RELATED TO THE USE OF, OR THE INABILITY TO USE, THE SERVICES, SOFTWARE, CONTENT OR YOUR PERSONAL COMPUTER AND OTHER TECHNOLOGY INCLUDING, WITHOUT LIMITATION, LOST SALES, LOST REVENUE, LOST PROFITS OR OTHER LOSS OF BUSINESS, LOSS OF OR DAMAGE TO DATA, OR COST OF SUBSTITUTE SERVICES EVEN IF GTP HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU.
IN NO EVENT SHALL THE TOTAL LIABILITY OF GTP TO YOU IN THE AGGREGATE FOR ANY AND ALL DAMAGES, LOSSES, AND CAUSES OF ACTION (WHETHER IN CONTRACT OR TORT, INCLUDING, BUT NOT LIMITED TO, NEGLIGENCE OR OTHERWISE) ARISING FROM THE TERMS OR YOUR USE OF THE SERVICES, SOFTWARE OR CONTENT EXCEED THE GREATER OF THE AMOUNT PAID FOR THE SERVICES AT ISSUE OR US$100.00.
Governing Law: The substantive laws of the State of Ohio, United States of America, without reference to any conflicts of law principles that would require the application of the laws of any other jurisdiction, shall govern these Terms. The parties agree that the U.N. Convention on Contracts for the International Sale of Goods will not apply to this Agreement. Any action or proceeding arising from or relating to the Services shall be subject to the exclusive jurisdiction of the state or federal courts in Toledo, Ohio and You expressly agree to submit to the personal and exclusive jurisdiction and venue of these courts. Notwithstanding the foregoing, GTP may bring an action to protect or enforce its intellectual property rights in any applicable jurisdiction.
Electronic Communications: The information communicated on this Site constitutes an electronic communication. When You communicate with us through the Site or other forms of electronic media, such as e-mail, you are communicating with us electronically. You agree that we may communicate electronically and that such communications, as well as notices, disclosures, agreements and other communications that we provide to You electronically, are equivalent to communications in writing and shall have the same force and effect as if they were in writing and signed by us.
LOSS AND DAMAGE: Subscriber shall bear the entire risk of loss, theft, damage or destruction of equipment from any cause whatsoever. No loss, theft, damage or destruction of the equipment shall relieve Subscriber of the obligation to pay any obligation under this contract (Order Replacement Program).
Here at Get Tech Plus we take pride to have job right and we will do our best to have the job completed in timely manner or your money back.
You also agree that your/or our equipment will not be used for any other purpose that is not allowed by this Agreement or that is illegal.
You agree that you won’t install, deploy or use any regeneration equipment or similar mechanism (for example, a repeater) to originate, amplify, enhance, retransmit or regenerate a transmitted RF signal.
We can, without notice, limit, suspend, and deactivate your account or any agreement with you for these causes, or any other good causes, which include, but are not limited to:
breach this Agreement;
enter fraudulent PINs to access the Get Tech plus Service;
provide credit information we can not verify;
lie to us;
allow anyone to tamper with your equipment ;
export the Get Tech Plus equipment outside the United States;
If you or any user of your equipment:
threaten or commits violence against our representatives;
use vulgar and/or inappropriate language toward our representatives;
steal from us;
harass our representatives;
interfere with our operations;
“spam”, or engage in other abusive messaging or calling;
modify your Merchandise from its manufacturer’s specifications;
use the service in a way that adversely affects Get Tech Plus Service or other customers. We can also temporarily limit your service for any operational or governmental reason.
We make no representations or warranties, express or implied, including, to the extent permitted by applicable law, any implied warranty of merchantability or fitness for a particular purpose concerning your service. We cannot promise uninterrupted or error-free service and do not authorize anyone to make any warranties on our behalf. This does not deprive you of any warranty rights you may have against anyone else.
LIMITED WARRANTY FOR REFURBISHED EQUIPMENT: This warranty gives you specific legal rights, and you may also have other rights, which vary from State to State.
For warranty service information, please call the following telephone number from anywhere in the continental United States and Canada: 419-476-4GTP (487).
LIMITED WARRANTY AND LIMITATION ON IMPLIED WARRANTIES: Get Tech Plus warrants to the original purchaser that the refurbished handsets or Equipment will conform in all material respects to the manufacturer’s specifications, and will be free from defects in material and workmanship. Get Tech Plus limits implied warranties relating to Refurbished Handsets or Equipment , including but not limited to the merchantability of the product and its fitness for any particular purpose or use, in duration to one-hundred and twenty (120) days or for such longer period of time as is specified by Get Tech Plus in writing with respect to any particular product from the date of purchase (the “Warranty Period”).
Some States do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to you.
UNLESS THE LAW FORBIDS IT IN ANY PARTICULAR CASE, THERE ARE NO WARRANTIES WHICH EXTEND BEYOND THESE WARRANTIES AND THE COMPANY EXPRESSLY DISCLAIMS ALL OTHER WARRANTIES, WHETHER EXPRESS OR IMPLIED, OR ARISING BY OPERATION OF LAW.
LIMITED WARRANTY REMEDIES FOR REFURBISHED EQUIPMENT: In the event any Get Tech Plus Handset or equipment fails to comply with this warranty, you may return the Get Tech Plus Handset or Equipment to Get Tech Plus within the Warranty Period, freight prepaid at your expense.
Your sole and exclusive remedy for the non-conformance of any Get Tech Plus Equipment with the Equipment, Equipment specifications or for defects in materials or workmanship in the handset within the Warranty Period shall be, at Get Tech Plus’s discretion.
Get Tech Plus’s repair or correction of the non-conformance or defect.
Get Tech Plus’s furnishing you, without charge, with a replacement for the non-conforming or defective Get Tech Plus Equipment.
Get Tech Plus’s reimbursement to you for the purchase price of the non-conforming or defective handset or Equipment
This Limited Warranty is conditioned upon proper use of equipment by the purchaser. Get Tech Plus shall not be liable for, and this Limited Warranty does not cover, defects or damages resulting from accident, abuse, misuse, abnormal use, abnormal conditions, improper storage, exposure to moisture or dampness, neglect, unusual physical, electrical or electromechanical stress, or defects in appearance, cosmetic, decorative, or structural items.
After work is completed by our tech our tech will go thru the device or equipment to make sure that repair has been done properly and equipment working as intended any physical damage to equipment or parts will be the responsibility of consumer and not Get Tech Plus. All warranties cover the functionality of parts or equipment.
Except for Get Tech Plus’s direct costs in repairing, correcting or replacing any non-conforming or defective handset or Equipment, Get Tech Plus shall not be liable for any other expense connected with the repair, correction or replacement of any handset or Equipment for any special, exemplary, incidental or consequential damages.
UNLESS THE LAW FORBIDS IT IN ANY PARTICULAR CASE, WE EACH AGREE TO LIMIT CLAIMS FOR DAMAGES OR OTHER MONETARY RELIEF AGAINST EACH OTHER TO DIRECT DAMAGES. THIS LIMITATION AND WAIVER WILL APPLY REGARDLESS OF THE THEORY OF LIABILITY, WHETHER FRAUD, MISREPRESENTATION, BREACH OF CONTRACT, PERSONAL INJURY, PRODUCTS LIABILITY OR ANY OTHER THEORY. THIS MEANS THAT NEITHER OF US WILL SEEK ANY INDIRECT, SPECIAL, CONSEQUENTIAL, TREBLE OR PUNITIVE DAMAGES FROM THE OTHER. THIS LIMITATION AND WAIVER ALSO APPLIES TO ANY CLAIMS YOU MAY BRING AGAINST ONE OF OUR SUPPLIERS, TO THE EXTENT THAT WE WOULD BE REQUIRED TO INDEMNIFY THE SUPPLIER FOR SUCH CLAIM.
You agree we are not liable for problems caused by you or a third party; by buildings, hills, network congestion, tunnels, weather or other things we don’t control; or by any act of God. You also agree we are not liable for missed information on your hard drive , or deletions of Voice Mails from your Voice Mailbox (if you have one), even if you have saved them, or for other information that may be lost or deleted if we service your phone or Equipment .
Some States do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.
NON-WARRANTY RELATED RETURNS OF EQUIPMENT: Get Tech Plus wants to ensure that you are satisfied with your purchase when you purchase equipment directly from Get Tech Plus . As a result, if, for any reason, other than a claim of breach of warranty or defect, you are not satisfied with your Equipment , you may return the Equipment to us within twenty (30) business days of the original date of shipment, postage prepaid, and we will refund your full purchase price minus a 35% restocking fee. Refunds are only available to you if you purchased your Equipment directly from our website at www.gettechplus.com.
Refunds: Get Tech Plus wants to ensure that you are satisfied with your purchase when you purchase merchandise directly from Get Tech Plus. As a result, if, for any reason, other than a claim of breach of warranty or defect, you are not satisfied with your Merchandise, you may return the Merchandise to us within twenty (20) business days of the original date of shipment, postage prepaid, and we will refund your full purchase price minus a 35% restocking fee and postage. Refunds are only available to you if you purchased your Merchandise directly from our website at http://www.gettechplus.com/ or the store, located at 325 West Alexis Road, Suite 2, Toledo, Ohio 43612 or you want to avoid restocking fee 35% we may issue a store credit.
Additionally, the following conditions must be met in order to qualify for a refund:
Product must be in “as new” condition.
Product must be returned in the original packaging.
All parts must be returned (including the manual, etc.).
Merchandise should be returned postage prepaid to the following address:
Get Tech Plus
325 West Alexis Road, Suite 2
Toledo, OH 43612
RETURNED CHECKS. Subscriber will be charged a $40.00 fee or maximum charge allowed by law for each check returned by the bank.
Collection of Information: When you visit www.gettechplus.com, we collect the following information about your visit:
Site browsing statistics that are anonymous for unregistered site visitors (for example, which Web pages you visited, and what browser you use). These statistics are helpful in designing ways to make browsing on the site easier.
Personal information you knowingly give us when you register on the site. We collect this information in order to respond to requests for information or support, and to improve your online experience (that is, make it easier for you to do business with Get Tech Plus ).
To gather information about how individuals use our site in order to make it more functional and easier to access.
To help registered users navigate directly to Web pages they need to access in order to complete their online business quickly and easily.
Much of the data gathered from cookies is anonymous; the rest is not shared with any outside organization. You may refuse or delete cookies, but doing so may make the site harder to navigate, and may prevent you from accessing portions of the site.
Third-Party Sites: Get Tech Plus may place links to other Web sites on various pages within our own Websites. These links may connect you to Get Tech Plus service partners, or to other sites that may be of interest or support.
Get Tech Plus privacy policies and practices do not extend to these third-party sites that can be accessed through links on our Web sites. Privacy policies on those sites may be different from ours; if that is of concern to you, please read the online privacy policies before registering or navigating their sites. Get Tech Plus is not responsible for what happens with personal information divulged on those sites.
Use of Information Collected: While site visitors may navigate the Get Tech Plus website without registering, we encourage customers to register and access the entire site regularly. The information collected during and after registration enables Get Tech Plus to:
Respond directly to requests for information about our products and services.
Conduct transactions and arrange for service delivery.
To provide user orientation and support for Get Tech Plus products and services.
To learn about customer needs and interests in order to increase our ability to provide new products and services.
On occasion, Get Tech Plus may send you e-mails about current or new services, rate packages and other information you may find of interest. You may elect to opt-out (choose not to receive additional promotional messages), or to update your account information by contacting us.
If you opt out of promotional messages, Get Tech Plus may still choose to communicate through email with online users, in order to:
Respond to an online user’s request for information via e-mail or web form
Confirm transactions, orders, payments and registrations placed online
Provide online account maintenance information
Deliver emergency or security information quickly and efficiently
Sharing of Personal Information: Get Tech Plus will not voluntarily share personally identifiable information with any other organization without your prior permission.
Get Tech Plus may be required to provide personal information in response to a valid court order, subpoena, government investigation, or as otherwise required by law. Unless prevented by law, we will notify you prior to the release of such information. Under the USA Patriot Act, Get Tech Plus may be restricted from notifying individuals that the information has been disclosed.
Get Tech Plus also reserves the right to report to law enforcement agencies any activities that we, in good faith, believe to be unlawful. We may release certain personal information when we believe that such release is reasonably necessary to protect the safety or rights of others and our organization.
General Information Security: Get Tech Plus is committed to keeping your personal information secure and takes all reasonable precautions to protect your information from unauthorized access or misuse. Get Tech Plus requires all vendors and partners who have access to your information to take the same precautions.
If you have any questions or concerns about the collection and use of personal information, please submit a support ticket available here.
About You, the Customer: You represent that you are at least 18 years old and have the legal capacity to accept this Agreement. If you are ordering for an organization, you are representing that you are authorized to bind it, and where the context requires, “you” means the organization.
Miscellaneous: A waiver of any part of this Agreement in one instance is not a waiver of any part or any other instance. You cannot assign this Agreement or any of your rights or duties under it. We may assign all or part of this Agreement without notice.
Notices are considered delivered when we send them by email or fax to any email, text message or fax or cell phone number you have provided to us, including your get tech plus account number or 10 days after mailing to the most current billing address we have on file for you, if by us, or to the customer service address on your most recent bill, if by you.
If any part of this Agreement is held invalid, that part may be severed from this Agreement. This Agreement and the documents to which it refers form the entire agreement between us on their subjects. You can not rely on any other documents or statements on those subjects by any sales or service representatives, and you have no other rights with respect to service or this Agreement, except as specifically provided by law. This Agreement is not for the benefit of any third party except our parents, affiliates, subsidiaries, agents, and predecessors and successors in interest. Except to the extent we have agreed otherwise in the provisions on late fees and collection costs, or as required by Federal law, this Agreement and disputes covered by it are governed by the laws of the state encompassing to your account number when you accepted this Agreement, without regard to the conflicts of laws or rules of that state